All Tots Treasures delivers orders within Australia only. All parcels are delivered by Australia Post or Courier service at a flat rate nationally of $9.50. For larger or bulkier items, additional shipping charges may apply and will be indicated during the Checkout process. Delivery to some rural country areas, WA or NT may incur additional shipping costs above that indicated at time of checkout. Should further shipping charges apply for your order, we will contact you directly to advise of additional costs. Should you wish to have your order sent via Express Post, please contact us to obtain a cost for shipping.
Once confirmation of payment is received, orders will be processed and shipped within 48 hours. We aim to have your products delivered to you within 2-10 business days, depending on delivery proximity to Melbourne.
All orders will automatically be sent with a requirement of Signature on Delivery. Should you wish for your item to be left, please indicate in the comments section upon Chekout that you provide Authority to Leave the Parcel. Please note that by giving us the permission to use 'Authority to Leave' with your order, all insurance cover for loss of goods will no longer apply. Neither All Tots Treasures or our shipping companies Australia Post or Couriers Please will be liable for any damages or loss of goods after your order is delivered when Authority to Leave is applied.
We take great care and pride in offering outstanding service and wonderful products. Whilst we make every effort for our website to contain correct stock and pricing information at all times, there may be instances when a product is able to be ordered on the website and unable to be supplied. Should this occur we will contact you immediately to advise and arrange a product substitute or refund.
Christmas 2017 Order Deadlines
In order to guarantee delivery for Christmas, we suggest that orders are placed by these final dates:
WA, QLD, SA, TAS - Tuesday 12th December
VIC & NSW - Thursday 14th December
Christmas 2017 Closure Period
We will be taking a short break over Christmas, with our Retail store closed from Sunday 24th December 2017 - Sunday 7th January 2018, reopening on Monday 8th January 2018.
Our Online store is open 24/7, however we will be closed for deliveries from Thursday 21st December 2017 - Sunday 7th January 2018. Any order placed during this time will be shipped from Monday 8th January 2018.
We thank you for your understanding over this time and wish you a Merry Christmas.